Louise Norgrove

Louise Norgrove is Lead Nurse for Inherited Cardiac Conditions (ICC) in South West Wales, with over 20 years of experience in cardiac nursing. Beginning her career in cardiothoracic nursing, she developed extensive clinical expertise across a broad range of cardiac services before moving into the field of inherited cardiac conditions. In 2018, Louise was appointed to the first commissioned ICC Nurse Specialist post in Wales, helping to establish a dedicated service for patients and families affected by inherited heart conditions.

Louise has been instrumental in developing and expanding ICC services across Wales, leading innovative family screening and genetic cardiology pathways that have improved access to specialist care. Her work has influenced policy and service development at a national level, contributing to commissioner reviews of ICC services and helping shape future models of care across Wales.

A regular presenter at local and national meetings, Louise was shortlisted for a National Cardiac Benchmarking Collaborative Award for her work improving service delivery and patient outcomes. As a member of the UK Inherited Cardiac Conditions Nurse Forum, she is passionate about family screening, prevention of sudden cardiac death, service transformation, and advancing specialist nursing practice within inherited cardiac care.